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Call Management Software

Designed with a view to a simplifying the complexities of managing high volumes of calls, OAK call management software provides your business with an array of features that can help to identify and solve operational issues.OAK-Call-Management-Software

As an OAK reseller, Calibre can supply your business with a fantastic range of call management software packages that address individual areas of need at highly competitive prices.

OAK call management software is used by some of the world’s most iconic brands including BMW, Mercedes, Arsenal Football Club, British Airways and Samsung, so you can rest assured of being provided with a market leading product.

We take a consultative approach to identifying what you want to get out of using call management software and recommend a product to help you achieve your targets.

Call Reporting

A call logging software package such as ReportX allows you to see how efficiently and effectively you are dealing with your customers and provides you with a broad spectrum of information that helps you improve your performance, retain business and reduce business costs by up to 15%.

Computer Telephony Integration

The intelligent ConnectX call management package improves your customer service by recognising incoming callers and scouring your database to find the correct contact record and displaying the information in a screen pop.

Digital Wallboard Display

DisplayX monitors performance in real time and provides cleanly presented onscreen reports that enable you to visualise and track your goals as well as review or set new call number targets for individuals and teams.

Unified Communications

CX-S Unified Communications enables you to complete more work with less resources and cut down on wasted time with a group applications, including instant messaging and video conferencing, across a consistent and unified user interface.

Arrange a no obligation consultation for call management software today by calling Calibre on 01323 815015.