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Testimonials

 

Farnham Town Council“I would like to take the opportunity to put in writing my thanks to you for all the work and thought that you put into our installation here. I really couldn’t have believed that such an exercise could go so smoothly. It was clear, however, that you had a very thorough method of working as well as a high level of technical expertise and customer care.”
Alan Corcoran – Town Clerk, Farnham Town Council

Brighton Sheet Metal“Our previous telephone system was very old and required the employment of a receptionist. When she decided to leave this prompted a rethink of our whole telecoms setup. We wanted a telephone system that could manage the incoming call flow and distribute calls evenly throughout the company – without the need for a manned reception desk. Calibre Comms listened closely to all our requirements and helped us to choose a Panasonic package that was both cost effective and professional. Throughout the whole process we never felt pressured or bamboozled by “tech speak” and were impressed by the seamless changeover from our old system to the new. As well as having thorough training on the day we have regular contact with our account manager who is always happy to answer any queries and pop in to provide further training to new staff – nothing is ever too much trouble. All queries are answered in plain English and nothing is ever too much trouble. Any queries are answered in plain English and solved in a way that makes the most sense to us. Previous experience with telecoms companies had made me suspicious, but Calibre is a breath of fresh air! We look forward to a long lasting relationship.”

Jane Young – HR & Facilities Manager, Brighton Sheet Metal

Crickmay-Logo“We at Crickmay were looking to replace our telephone system a few years ago and had visits from five different companies including Calibre. We had little or no previous knowledge of Calibre however we decided to instruct them on the basis of the professional way they conducted themselves, giving helpful and impartial advice that was clearly not motivated by simply securing another sale. We were also subsequently reassured that their quote was highly competitive. All the staff at Calibre have always been friendly and approachable and are seen very much as part of our team. The installation was undertaken expertly with an excellent knowledge of the system. Since then Calibre have maintained our telephones, always being available either to deal with matters remotely or visit our office where necessary with the distance between our two offices never being a problem.”
Trevor Hucker – Partner, Crickmay Chartered Surveyors

Lawson-Lewis-Logo“We had purchased our system from an alternative supplier but, for internal reasons, opted to take out maintenance with a different company. We selected Calibre’s maintenance package because it gave us peace of mind if we were to experience any problems with our telephone system – a component that is crucial to our Company’s operation. It has proved to be a hugely cost effective option that, fortunately, we have rarely had to rely on! Such has been the levels of professionalism and forward thinking demonstrated by Calibre that we eventually went on to renew our system with them as well. Simply put, Calibre has allowed us to access solutions for today’s problems and tomorrow’s requirements.”
Mary Irving – Practice Manager, Lawson Lewis & Co Solicitors

blue-spire-logo“Calibre has undoubtedly proved to be the right company for the project. From the brief given, through to installation and now in usage throughout our company, the system has exceeded our expectations. Coupled with Calibre’s outstanding customer care and huge pool of technical knowledge, I would have no hesitation in recommending them. It is reassuring to know that we are dealing with a local company who have the highest accreditation from itself, being an IP Alliance Partner.”

Charles Hunt – Managing Partner, Blue Spire Chartered Accountants

Arden Grange“We had already made cost savings by switching our lines to Calibre and when we were looking to replace our existing phone system they were our first choice due to the good relationship that existed. Initial teething problems with the new system, no matter how small, were dealt with quickly, efficiently and courteously. On one occasion, an engineer was on site late one Friday afternoon within about twenty minutes of our call. The new system is very popular with our staff who can now manage incoming calls more efficiently and additional support and training is always at hand if required. It is a pleasure to deal with Calibre and we would not hesitate to recommend them.”
Anna Stephens – Administration Manager, Arden Grange