Posted 26 October 2017
Here at Calibre Comms we are a family run, independent business specialising in telecoms and CCTV. In business for almost 20 years, the majority of our work comes through word of mouth referral.
We have a long standing customer base throughout the South East of England, some clients being with us since Calibre was formed.
We pride ourselves on our outstanding reputation for customer service, in fact it’s our primary focus. We endeavour to go that extra mile to ensure we meet and then exceed your expectations when looking for a telecoms system tailored to your exact business needs.
We supply and install both Panasonic and Ericsson-LG equipment, so whether you’re looking for the latest in Hosted technology or a traditional PBX telephone system, you will be working with market leading technology, and an experienced team of in house industry specialists.
CCTV also forms part of our extensive product portfolio with our range of quality IP cameras from LILIN. The benefits of CCTV do not stop at protecting the security of your business premises. It can also be used for health and safety purposes, to monitor workflow, and even entry to and from staff car parking facilities. Again our team will survey, recommend, install and maintain your CCTV to your exact business requirements.
We do not outsource our engineering work, and have our own dedicated team which means we can maintain our consistently high levels of installation and after sales service. Our project flow is closely monitored so we are able to manage all jobs from start to finish in house.
Whether you have a detailed plan for your telecoms or CCTV, or alternatively need some expert, no obligation advice, please contact the team at Calibre Comms.
Business Telephone Systems
Business Telephone Handsets
Broadband and Wifi
Business Telecoms Maintenance
Uninterruptible Power Supplies
Lines and Calls
Who we are
Meet our team of dedicated telecoms professionals. We’re all committed to and focused on offering the highest levels of customer care to ensure you get the best possible levels of service at all times.
Mick set up Calibre Comms in 2001 after a successful career in the telecoms industry, starting out at BT and moving on to other local based providers. Mick establishing Calibre to adopt a consultative approach to really identifying what businesses needed from their telecoms.
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Susan joined Calibre in 2005 and is responsible for the day-to-day running of the office. Susan’s career has also centred around the telecoms industry and she therefore has a deep level of knowledge of both the business and the industry as a whole.
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Colin heads our engineering team and came to Calibre with over 20 year's experience. Colin and his team are frequently praised on the way they operate in the field, offering a friendly, professional service, leaving their work stations clean and tidy on departure.
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Customer Account Manager
Sukie has over 20 years of sales and marketing experience in customer facing roles. In her role as Customer Account Manager at Calibre, she looks after both existing customers and those new to our Company. Contact Sukie who will be happy to help you with any product enquiry or training needs.
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Credentials & Awards
PANASONIC ALLIANCE PARTNER
"We are proud to work with Calibre Comms and can testify that their achievement underlines a commitment to a high quality of service for their customers and one that Panasonic values extremely highly. Panasonic would unreservedly recommend Calibre Comms to companies requiring the widest portfolio of support, solutions and services."
"Calibre excel at really understanding a customer’s business needs and translating this into a technology solution. It is this combination of technical capability and customer focus that make them a great partner and one of the UK’s leading suppliers of Ericsson-LG technology. Pragma are proud to have Calibre as a partner and would recommend them to any business."
"As one of the four largest network carriers of voice minutes in the UK, Gamma is delighted to be working with Calibre. They have similar company values to ours and provide excellent technical and after sales support to their customers. Like us, they are easy to do business with and unravel the often complex world of telecoms for their clients."
"Calibre have sold our range of products for many years and there are three principle reasons why we always enjoy the relationship (apart from the warm welcome my staff receive at their offices); the professional approach Calibre adopts when selling our products, the professional approach Calibre adopts when supporting our products in the field and the promptness with which bills are paid!"
Eastbourne Business Awards
"Calibre are proud winners of the Highly Commended Award for Customer Support and Service at the Eastbourne Business Awards. This is testimony to the high levels of service we provide to all our customers not only at installation but throughout their time with us."
"We selected Calibre’s maintenance package because it gave us peace of mind if we were to experience any problems with our telephone system – a component that is crucial to our Company’s operation. It has proved to be a hugely cost effective option that, fortunately, we have rarely had to rely on! Such has been the levels of professionalism and forward thinking demonstrated by Calibre that we eventually went on to renew our system with them as well. Simply put, Calibre has allowed us to access solutions for today’s problems and tomorrow’s requirements."
"After evaluating various proposals, we decided to use Calibre because they really took the time to assess our needs. There were also technical issues to be overcome to ensure the new equipment worked with our front of house. Calibre again spent time evaluating these. The result was a seamless changeover, with minimum disruption to the hotel or guests. Equally important was that the system is tailored to our exact specifications."
"Calibre Comms listened closely to all our requirements and helped us to choose a Panasonic package that was both cost effective and professional. Throughout the whole process we never felt pressured or bamboozled by “tech speak” and were impressed by the seamless changeover from our old system to the new."
"As a small business we are dependent upon reliable, specialist, independent advice in areas that we do not understand. Prior to our recent move, we contracted Calibre Communications to advise on telecoms systems and requirements. Their no nonsense approach was refreshingly different to the plethora of companies that had emailed and called us previously and we were delighted with the system they installed."
"We have been extremely pleased with Calibre Communications and the supply of our new telephone system. We have just had it installed which went amazingly well over all sites with an excellent service by Colin one of the installation engineers whose knowledge was incredible and any little problem was sorted out in minutes. The training that he gave was excellent and the staff soon got to grips with the system. An excellent overall package from Mick Watts who came an assessed our needs..."
"We had already made cost savings by switching our lines to Calibre and when we were looking to replace our existing phone system they were our first choice due to the good relationship that existed. Initial teething problems with the new system, no matter how small, were dealt with quickly, efficiently and courteously."
From education, healthcare & hospitality, through to retail and charities, read more about Calibre's telephony & CCTV customers here
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