• Email [javascript protected email address]
  • Call 01323 815015

Technical Query

Have a technical query?

  • Then contact our technical team who are only a call away and ready to help you should you be experiencing technical difficulties with either your telephone or CCTV system.
  • Please either ring on 01323 815015 or email support@calibrecoms.com where your issue will be dealt with promptly.
  • If you’ve been directed to this page by one of our engineering team for remote support, simply click on the image below and select ‘open’ when prompted by the onscreen instructions. You’ll need a file extractor such as WinZip to access the executable file. If you’re looking to submit an enquiry to our support team, simply email support@calibrecoms.com.

calibre-customer-support-remote-working-team-viewer-help


Billing Query

Have you received an invoice or monthly lines and call bill and have a query?

  • Please ring our customer services department on 01323 815015, who will be happy to help you. Or complete our enquiry form on our Contact page.
  • We carry out our billing procedure on a monthly basis, issuing invoices and reports via email on or around the 8th of the month. These document your call traffic for the previous month and also advanced payment for the following month’s line rental.
  • Customers opting to pay via direct debit can expect their payments to be collected on or around the 25th of the month. The reports that accompany the invoice provide a detailed breakdown of calls and service charges.

Upgrade or general enquiry

Are you looking for:

  • An upgrade on your existing system?
  • Additional handsets or accessories?
  • Add ons to your existing system?

Then call our Customer Service Team on 01323 815015