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Our Telecoms Maintenance Package

 

Your new Panasonic and Ericsson-LG telecoms system from Calibre will be supplied with a 12 month guarantee giving you peace of mind for the first full year of usage.

Thereafter, should your telecoms system fail for any reason, we understand that you want to have the reassurance that your system can be up and operating again as soon as possible to ensure you don’t miss the next call or piece of business.

Calibre offers their own Maintenance agreements offering you free telephone support, remote programming and where necessary on site visits from our own team of experienced, manufacturer trained engineers.

We offer different levels of cover so you can choose which package suits your Company.

 

Our CCTV Maintenance Package

 

Your new CCTV system will be supplied with a 12 month guarantee giving you peace of mind for the first full year of usage.

Thereafter, should your CCTV system fail for any reason, we understand that you want to have the reassurance that your system can be up and operating again as soon as possible.

Calibre offers Maintenance agreements offering telephone support, remote programming and on site visits from our own team of experienced, manufacturer trained engineers. Maintenance covers onsite cabling, cameras and NVR. We will replace any of these items due to fair wear and tear.

With our maintenance agreement you can expect an engineer’s response within 16 working hours from the time of the reported call. Our standard maintenance service is provided between the hours of 9:00am and 5:00pm, Monday to Friday, Excluding Public Holidays.

 

Our Engineers

 

  • Calibre has its own team of experienced engineers, trained to manufacturer standards.
  • This means we do not outsource our work and can maintain our exacting high standards.
  • We can therefore schedule work in to suit your business needs and ensure minimum disruption and downtime to your site.
  • All our engineers are CRB verified, carry identification with them at all times if working on site, and will leave their work areas in a clean and considerate condition.